Guest Experience Coordinator (BDC)

Grappone Automotive Group 

Bow, NH



Posted: Updated 12/28/21

The Position:

Grappone Automotive Group is looking for a team player who is highly motivated and enthusiastic with excellent communication skills. This full time position requires excellent telephone and internet skills to set guest appointments, follow-up calls, and to ensure that all guests continue to be highly satisfied. Applicants who strive for personal growth and demonstrate long-term commitment to supporting our guests will be given preference


Additional Responsibilities:


This hybrid position requires working 2 days a week from 7:30am-4pm, 2 days a week from 11:30-8pm, and Saturday from 8am-6pm. This position may be eligible for a couple of remote days per week after all of the training has been completed on-site.



Previous automotive experience or BDC experience strongly preferred, but we will train the right individuals. Applicants should be PC/Windows literate. CRM experience preferred, but not required.


Being bilingual is preferred, but not required.


We are an equal opportunity employer and drug-free work environment. A pre-employment drug screening, physical, and criminal background check are required of this position.


Our Culture:

We’re a small company looking to change the way the world looks at the automotive industry. Our company offers the benefits and security of working a corporate job, with the atmosphere of a  family-owned business  that invests in their team members. We encourage collaboration and innovation to improve the customer experience.


We are just off the  junction of 89/93  and only minutes away from downtown Concord, hiking, biking, and walking trails.


How To Apply:

Apply by clicking the link below, or stop by in person at Grappone Headquarters Human Resources Department located in the Grappone Toyota Dealership at 594 Route 3A in Bow, NH. No phone calls please.




Health, Dental, &
Vision Insurance

Team Member Pricing

On Vehicles, Parts & Service

The Mission of Grappone Automotive is dedication to building lifelong relationships with our team members, guests, and community by serving with integrity, kindness, and respect.

Grappone Automotive Group 43.1551265, -71.502481.